How to send Zigpoll surveys via email to your customers
Want to reach customers who aren't currently on your site? You can distribute Zigpoll surveys via email. Here's how it works.
Can I send a survey via email?
Yes. Zigpoll supports email survey distribution. You can generate a public link for your survey and include it in any email campaign. You can also use Zigpoll's built-in email survey feature to send surveys directly.
Most email clients don't support interactive embedded content. Instead, you can include a survey link or a call-to-action button in your email that opens the survey in the respondent's browser. Zigpoll's public link feature makes this easy.
Can I send a post-purchase survey via email instead of showing it on site?
Yes. If you prefer to reach customers after delivery rather than immediately after checkout, you can use an email integration like Klaviyo to trigger a survey email based on order fulfillment or a time delay after purchase.
Can I send follow-up emails to people who didn't respond?
This is possible using email marketing integrations. By syncing your survey data with a platform like Klaviyo or Omnisend, you can create segments of non-responders and target them with reminder emails.
Can I send surveys to customers on a recurring schedule?
Yes. You can set up automated email flows in your email marketing platform that trigger survey sends at specific intervals -- for example, 7 days after purchase or 30 days after subscription.
How do I track which email recipients completed the survey?
If you include participant metadata (like customer email) when distributing the survey, Zigpoll will associate responses with that participant. This data is available in your response exports and integrations.
