> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/faq/multi-store-management.md). # Multi-Store Management How to manage Zigpoll across multiple Shopify stores or websites Running multiple stores or websites? Here's what you need to know about managing Zigpoll across them. ### Can I use one Zigpoll account for multiple Shopify stores? No. Each Shopify store needs its own Zigpoll installation and account. The app is installed per store through the Shopify App Store, and each store has its own data, surveys, and subscription. ### Do I need a separate subscription for each store? Yes. Each Zigpoll account has its own subscription plan. If you're running multiple stores and need a custom pricing arrangement, contact . ### Can I manage multiple accounts from one login? Yes. Invite one email address into each store's account from its **Team** tab (**Profile → Accounts → Team → Add Team Member**). Once that login has access to every store, you can switch between them from the account dropdown at the top left without logging out and back in. {% content-ref url="/pages/ikIhUaCSP7LTfg3JT8Qx" %} [Managing Multiple Accounts](/accounts/multiple-accounts.md) {% endcontent-ref %} ### Can I copy a survey from one store to another? Yes. Export the survey from one account and import it into another, so you don't have to rebuild it from scratch. {% content-ref url="/pages/LfKDOSPFfQHcHHCFXE37" %} [Migrate a Survey to Another Account](/polls/migrate-survey.md) {% endcontent-ref %} ### I'm moving to a new Shopify store. Can I keep my surveys and history? Installing Zigpoll on the new store creates a new, empty account. Your old store's account and data aren't moved automatically. **What you can do yourself:** 1. **Keep access to the old account.** Before you close the old store, invite your email login to its **Team** tab so you can still open it without that store's Shopify admin. Don't uninstall Zigpoll from the old store until you're done, because uninstalling deletes that account. 2. **Copy your surveys.** Export each survey from the old account and import it into the new store's account. See [Migrate a Survey to Another Account](/polls/migrate-survey.md). Imported surveys start hidden. Survey links and survey IDs change, so update any links you've shared. 3. **Download your responses.** Export your data to CSV from the old account. See [Exporting Data to CSV](/tutorials/exporting-data-to-csv.md). 4. **Bring past responses into the new survey (optional).** Use **Import Response Data** on the new survey's **Settings → General** tab. See [Importing data](/polls/importing-data.md). **What needs support:** pointing an existing account at a different store, moving a paid plan or custom terms to the new store's account, or linking or merging the two accounts. Email with both store names. ### Can I use Zigpoll on both Shopify and a non-Shopify site? Yes. Zigpoll works on any website via the embed code. You can have one account for your Shopify store (installed via the app) and a separate account for your non-Shopify site (installed via embed code). {% content-ref url="/pages/-LZu\_qbdcyhmya9uPukb" %} [Embed Code](/accounts/embed-code.md) {% endcontent-ref %} ### How do I transfer account ownership to someone else? Transferring ownership isn't self-serve. Contact us at with the current owner's email and the new owner's email, and we'll process the transfer. In the meantime, the owner can give the new person the **Billing Admin** role from the **Team** tab, so they can manage the team, settings, and plan. For a Shopify-installed account, anyone with access to the store's Shopify admin can already open it from **Apps → Zigpoll**. ### Can team members access multiple accounts? Yes. A team member can be invited to multiple Zigpoll accounts. They can switch between those accounts from the account dropdown at the top left. {% content-ref url="/pages/SCh3PImCmAf8vxP6lHjK" %} [Adding Team Members](/tutorials/adding-team-members.md) {% endcontent-ref %} {% hint style="info" %} Running multiple stores and need help with setup? Reach out at . {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.zigpoll.com/faq/multi-store-management.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.