How to manage Zigpoll across multiple Shopify stores or websites
Running multiple stores or websites? Here's what you need to know about managing Zigpoll across them.
Can I use one Zigpoll account for multiple Shopify stores?
Each Shopify store requires its own Zigpoll installation and account. This is because the Zigpoll app is installed per-store through the Shopify App Store, and each store has its own data, surveys, and subscription.
Do I need a separate subscription for each store?
Yes. Each Zigpoll account has its own subscription plan. If you're running multiple stores and need a custom pricing arrangement, contact us to discuss volume options.
Can I manage multiple accounts from one login?
Yes. If you create multiple Zigpoll accounts using the same email address, you can switch between them from your Zigpoll dashboard without logging out and back in.
Can I copy a survey from one store to another?
Yes. You can use Zigpoll's import/export feature to export a survey from one account and import it into another. This makes it easy to reuse survey configurations across multiple stores without having to rebuild them from scratch.
Can I use Zigpoll on both Shopify and a non-Shopify site?
Yes. Zigpoll works on any website via the embed code. You can have one account for your Shopify store (installed via the app) and a separate account for your non-Shopify site (installed via embed code).
How do I transfer account ownership to someone else?
If you need to change the owner of a Zigpoll account, contact us at [email protected] with the current owner's email and the new owner's email, and we'll process the transfer.
Can team members access multiple accounts?
Yes. A team member can be invited to multiple Zigpoll accounts. They'll be able to switch between accounts they have access to from the dashboard.
