Aftership

Include Zigpoll survey links in your Aftership email templates

Include a link to your Zigpoll survey within an Aftership email template to collect feedback tied to specific orders and customers.

Step #1: Copy Your Zigpoll Public Link

1. Go to Apps → Zigpoll → Surveys → Select your survey.

2. Click the link icon on the top right hand side of the page.

3. Copy the link in the URL bar. It will look something like this:

https://survey.zigpoll.com/2kParn8gL6RvpveWu/2vLaXDvDpaVJjmngT

Step #2: Add Merge Tags to the URL

1. Go to your Aftership account.

2. Edit your email template.

3. Add merge tags as query parameters for the link from Step #1:

https://survey.zigpoll.com/2kParn8gL6RvpveWu/2vLaXDvDpaVJjmngT?email=*|TO_EMAIL|*&shopify_order_id=*|ORDER_ID|*

The extra query parameters will link the email address and order ID back to the respondent so that you know who is who and what order they placed. Zigpoll will automatically pull the Shopify customer information from the email address so you will have a full user profile of the respondent. You will also be able to send their survey responses back to Shopify so you can create custom segments based on their response data.