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Drip

How to get started with Drip

Connect your Drip account to Zigpoll and automatically add survey respondents as subscribers. When a respondent provides an email address, Zigpoll creates or updates their subscriber profile in Drip with survey responses as custom fields. You can optionally subscribe them to an email series campaign.

Step #1: Get your Drip API Token and Account ID

  1. Log in to your Drip account.

  2. Go to Settings > User Settings and copy your API Token.

  3. Find your Account ID in your Drip URL or under Settings > General Info.

Step #2: Connect Drip in Zigpoll

  1. In Zigpoll: Go to Integrations in the account sidebar and enable the Drip Integration.

  2. Enter your API Token.

  3. Enter your Account ID.

  4. Click "Save Changes".

Step #3: Configure Auto-Subscribe (Optional)

If you want respondents to be automatically subscribed to a Drip email series campaign:

  1. Toggle on Auto Subscribe.

  2. Select a Survey — Choose which survey should trigger the subscription, or select "All Surveys".

  3. Select a Campaign — Pick the Drip campaign to subscribe respondents to. Only active campaigns are shown.

You can add multiple configurations to route different surveys to different campaigns. Click "Click here to add another campaign subscription" to add additional entries.

Step #4: Save Changes

Click "Save Changes" to activate the integration.

That's it. Zigpoll will now create or update a subscriber in Drip each time a matching survey response includes an email address.

Subscriber Details

Each subscriber created by Zigpoll includes:

  • Custom Fields — All survey question-and-answer pairs are sent as custom fields on the subscriber profile.

  • Tags — zigpoll and survey-response for easy segmentation in Drip.

  • Phone Number — When a phone number is captured from the survey response (a dedicated phone-number field or a phone number typed into a free-text/short-answer question, or the customer phone from your Shopify integration, which is preferred when connected), it is normalized to strict E.164 format (e.g. +14155551234) and stored on the subscriber's sms_number field. Numbers that can't be validated are dropped. SMS consent (sms_consent) is left unset — Zigpoll does not opt the subscriber into SMS marketing.

Multiple Campaign Subscriptions

You can add multiple configurations to route different surveys to different Drip campaigns. Each configuration has its own survey filter and campaign destination.

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