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Heap

Integrating Zigpoll with Heap gives you powerful new ways to collect, analyze, and act on customer feedback. By connecting a Zigpoll and Heap, you can track survey completion events and response data via your Heap dashboard.

Step 1: Copy your Heap App Id

  1. Log into your Heap Dashboard

  2. Navigate to Account > Manage > Projects.

  3. Select the project you want to connect with Zigpoll.

  4. Copy the app ID of the project (listed under the environments section). More info can be found here: https://help.heap.io/hc/en-us/articles/18700139585052-What-s-the-difference-between-the-app-ID-and-env-ID-in-Heap#app-id

Step 2: Enter your information in the Zigpoll dashboard

  1. Log into your Zigpoll Dashboard

  2. Click Integrations > Heap

  3. Enable the Heap integration, enter your App Id from the previous step.

That's it! Now, whenever you receive a survey completion the event data will be passed through into your Heap dashboard. When a respondent provides a phone number, it is normalized to E.164 format and included as a phone event property.

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