Zapier

Connect Zigpoll with 6,000+ apps using Zapier

Connect Zigpoll to thousands of apps you already use — including Google Sheets, Slack, Klaviyo, Mailchimp, HubSpot, and more — with Zapier. No code required.

What You Can Do

• Send survey responses to Google Sheets for analysis or reporting

• Tag customers in Klaviyo based on how they respond to your post-purchase survey

• Create tickets in Zendesk or Slack alerts when customers leave negative feedback

• Add leads to your CRM when someone completes a lead generation survey

• Trigger email campaigns in Mailchimp or ActiveCampaign automatically

Step #1: Get Your Zigpoll API Key

1. Log into your Zigpoll dashboard.

2. Go to Settings → Manage Integrations.

3. Scroll down to API Key and click Add Key under Private Keys.

4. Label the key "Zapier" so you know what it's for. Copy the key.

Step #2: Create Your Zap

1. Log in to Zapier.

2. Connect your Zigpoll account using the API key from Step #1.

3. Choose your Trigger (e.g., "New Survey Response").

4. Choose your Action (e.g., "Create Row in Google Sheets").

5. Test, activate, and you're done!

Each New Survey Response payload includes the answers (keyed by slide handle), survey metadata, and — when the respondent provides them — their email and phone number (phone in E.164 format, e.g. [phone]). Map the phone field to trigger SMS follow-ups in a downstream action.

Example Use Case: Automating NPS Follow-Up

1. Trigger: When a new NPS response is submitted in Zigpoll

2. Filter: If the score is 0–6 (a detractor)

3. Action: Automatically create a task in your helpdesk or CRM to follow up

All of this happens instantly and behind the scenes — so you can focus on making smarter decisions and delighting your customers.

For more details, visit the Zigpoll integration page on Zapier.