Survey Preview

See your Zigpoll survey in action before taking it live

To try a fully working version of your survey before it goes live, click Preview on the survey. The survey opens in a new window, where you can answer every question and follow your logic.

The preview works for hidden surveys too, so you can perfect your survey before it goes live.

What the preview does

• Answers don't count. Answers you give in the preview don't count toward your monthly response limit, and preview views aren't tracked.

• It always starts fresh. The preview ignores any progress saved in your browser, so every preview starts from the first question.

• It matches the survey's format. On-site surveys open on a sample page. Thank You & Order Status surveys open on a sample Thank You page. Email and link surveys open as the survey page.

The sample Thank You page uses your Zigpoll Design settings. On your real Thank You page, Shopify styles the block with your checkout branding instead. To see the real look, use the Shopify checkout editor. See Shopify Checkout Limits.

Sharing a preview with teammates

The preview link only opens for people signed in to Zigpoll with access to your account.

• Teammates: add them to your account, then send them the preview link. See Adding Team Members.

• Anyone else: send the survey's link once the survey is Live. A hidden survey's link shows nothing. Answers given through the survey link count as real responses. See Public Link.

Previewing on your phone

Open the preview link in your phone's browser and sign in to Zigpoll. The preview shows the survey at your phone's screen size.

To see an on-site survey exactly as mobile visitors do, visit your live site on the phone itself rather than using browser emulation.

Previewing on your live site

A hidden survey never loads on your site. The preview window is the only place it shows. To check a survey on your real pages before customers see it:

1. Limit where it appears. On Settings → Delivery → Locations, restrict the survey to a page your customers don't visit.

2. Set the survey to Live and open that page in a private window.

3. When you're happy, widen the Locations rules to the pages you want.

For Thank You and Order Status surveys, use the Shopify checkout editor instead. See Checking it works without placing a real order.

My test run is stuck on the end screen

A survey link or on-site survey remembers in your browser that you finished it. If you open it again in the same browser, it goes straight to the end, or doesn't appear at all. This is expected. It stops real customers from being asked twice.

To take the survey again:

• Open it in a private or incognito window, or

• Clear the site data for the survey's page in your browser settings. For a survey link, that's survey.zigpoll.com or your custom survey domain.

The dashboard preview isn't affected. It always starts from the first question.