> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/tutorials/email-shopify-customer-segment.md).

# Email Shopify Customer Segment

Send survey emails to a segment of your Shopify customers

Send your Zigpoll survey to a segment of your Shopify customers using auto-segmentation. Zigpoll will automatically match responses back to your Shopify customer profiles.

#### Step #1: Create a Link-Only Survey

1. Go to **Surveys → New Survey**.
2. Create your survey and make it **live**.

#### Step #2: Open the Email Sender

1. Go to **Surveys → Select your survey**.
2. Click **Campaigns → Email**.

#### Step #3: Auto Segment Your Customers

1. Click **Auto Segment**.
2. Enter the parameters for your customer segment (e.g., order count, total spend, location).
3. Press **Send Emails**. You will see a confirmation showing how many customers were generated in your segment.

{% hint style="info" %}
**Sending to all customers.** The segment can't be larger than what is left of your plan's monthly email allowance. If it is, Zigpoll stops before sending and tells you how many emails you can still send. Narrow the rules, or upgrade, then try again. **Campaigns → SMS** has the same **Auto Segment** option for text messages.
{% endhint %}

Once the emails are sent, responses will automatically be mapped back to your Shopify customers. You'll know exactly how each customer responded and can follow up with them if necessary.


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