# Klaviyo Segmentation

Create a custom segment in Klaviyo containing all users who have completed a Zigpoll survey. This lets you target survey respondents with specific email campaigns and flows.

#### Prerequisites

Make sure you have the [Klaviyo integration](https://docs.zigpoll.com/integrations/klaviyo) set up and data flowing into your Klaviyo account.

#### Creating a Zigpoll Segment

1. Log into **Klaviyo** → Click **Lists & Segments**.
2. Click **Create List/Segment**.
3. Select **Segment**.
4. Give the segment a name, like **Zigpoll Users**.
5. Under Definition, select: **What someone has done (or not done)**.
6. Select **Completed a Zigpoll** from the dropdown.
7. Create the segment.

You now have a custom segment containing all users in Klaviyo who have completed a Zigpoll survey. You can use this segment to:

* Send follow-up campaigns to survey respondents
* Exclude survey respondents from certain flows
* Build lookalike audiences based on respondent profiles