> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/tutorials/legacy-post-purchase-installation.md).

# Legacy Post Purchase Installation

The retired Shopify post-purchase install through Order status page additional scripts, and what to do instead

{% hint style="warning" %}
**This method is retired.** Shopify has replaced the old Thank You and Order Status pages. Shopify's deadline for merchants to upgrade was **August 26, 2026**. Once a store upgrades, anything added through **Order status page additional scripts** stops running, including the Zigpoll code this guide used.
{% endhint %}

## Use the Zigpoll app block instead

For post-purchase surveys, add the Zigpoll app block to your new Thank You and Order Status pages:

1. In Shopify admin, go to **Settings → Checkout → Customize**.
2. Select **Thank you** from the page dropdown.
3. Click **Add app block** and select **Zigpoll**.
4. Drag the block into place and click **Save**.
5. Select **Order status** and repeat.

The full guide covers choosing which survey the block shows, and the Thank You vs. Order Status difference:

{% content-ref url="/pages/UZJFw4wmRdrtb9JR0GUo" %}
[Activating Zigpoll on Shopify Checkout Extensions](/installation/activating-zigpoll-on-shopify-checkout-extensions.md)
{% endcontent-ref %}

## My post-purchase survey stopped working

If your survey was installed with the steps below, it stopped the day your store upgraded its Thank You and Order Status pages. Nothing in Zigpoll changed, so the survey still shows as Live with no new responses. Add the app block as described above, and the survey appears again.

For other causes, see [Why Is My Survey Not Showing?](/faq/why-is-my-survey-not-showing.md)

## The legacy steps, for reference

Before the upgrade, stores added Zigpoll to the old post-purchase pages by hand:

1. In the Zigpoll dashboard, open **Installation** and copy the code from the **Manual embed code** card.
2. In Shopify admin, go to **Settings → Checkout** and scroll to **Order status page additional scripts**.
3. Paste the code and click **Save**.

These steps only apply to a store still on the old pages. Upgraded pages don't have this field.


---

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