Shopify Order Contact Form

Add a contact form to your Shopify order status pages

Add a Zigpoll contact form to your Shopify order status pages so customers can send feedback or ask questions when checking on their order.

Step #1: Install the Shopify App

Install the Zigpoll Shopify App from the Shopify App Store.

Step #2: Create Your Survey

1. Go to Surveys → Create Survey.

2. Give it a name like "Order Status Poll".

3. For the delivery method, select Order Status.

4. For the template, we recommend Contact Us, but you can build from scratch.

Step #3: Make the Survey Live

Finish editing your slides, then toggle the visibility switch on the top right to make the survey live.

Your customers will now see the contact form on their order status pages. You can test this on your own store by viewing an order status page.