Survey Logic and Conditional Flows

How to use skip logic, branching, and conditional flows in your surveys

Survey logic lets you create dynamic surveys that adapt based on how respondents answer. Here are the most common questions about setting this up.

What is slide logic?

Slide logic allows you to control which question a respondent sees next based on their answer to the current question. For example, if someone answers "Yes," you can send them to a follow-up question, while "No" respondents skip ahead to a different question or the end of the survey.

Slide Logic

Can I skip questions based on a previous answer?

Yes. You can set up skip logic on any slide to jump to a specific slide based on the selected answer. This is configured in the slide logic settings for each question.

Can I create branching paths in my survey?

Yes. By combining slide logic across multiple questions, you can create branching flows where different respondents see entirely different sets of questions based on their answers. This is useful for tailoring the survey experience to different customer segments.

Can I make a question required before moving on?

Yes. Each slide can be configured to require a response before the respondent can proceed to the next question.

Can I show different questions based on what product was purchased?

Yes, if you're using Zigpoll on Shopify. You can use survey metadata and Shopify Flow to pass product information into your survey and conditionally display questions based on what the customer ordered.

Survey MetadataShopify Flow

My skip logic isn't working as expected

Check the following:

• Review each slide's logic settings to make sure the correct answer maps to the correct destination slide.

• Test with the survey preview to walk through each path before going live.

• Make sure you've saved your changes after editing logic rules.

Need help designing a complex survey flow? Contact us at [e-mail] and we'll help you map it out.