Customization, Localization, and Targeting

Common questions about survey customization, translations, and audience targeting

Zigpoll gives you control over how your surveys look, who sees them, and what language they appear in. Here are the most frequently asked questions on these topics.

Can I translate my survey into other languages?

Yes. Zigpoll supports multi-language surveys. You can add translations for any language and Zigpoll will automatically show the correct version based on your respondent's browser language.

You can auto-translate your survey with one click or manually edit translations for full control.

Language and Translations

Can I show different surveys to different customers?

Yes. You can use targeting settings to control who sees your survey based on:

• Geography -- target specific countries

• Language -- match the visitor's browser language

• Device -- show only on mobile or desktop

• Referral source -- target visitors from paid ads, organic search, or specific URLs

• Visitor type -- new visitors vs. returning visitors

• Page views -- only show after a certain number of pages visited

Targeting Settings

Can I target surveys based on what product a customer bought?

Yes. If you're using Zigpoll on Shopify, you can target surveys based on a wide range of Shopify-specific criteria. Go to your survey's Targeting tab and look for the Shopify Targeting Rules settings. From there you can target based on:

• Products purchased -- show surveys only to customers who bought specific products or products from certain collections

• New vs. returning customers -- target first-time buyers separately from repeat customers

• Customer tags -- use tags you've assigned in Shopify to target specific customer segments

• Order tags -- target based on tags applied to the order

Click Advanced to create custom targeting rules that combine multiple conditions for more precise control over who sees your survey.

Targeting SettingsShopify Flow

Can I use conditional logic in my surveys?

Yes. Slide logic lets you skip questions, branch to different paths, or end the survey early based on how a respondent answers. This is useful for creating personalized survey experiences.

Slide Logic

Can I customize the look of my survey?

Yes. You can adjust colors, fonts, button text, positioning, and more from the Design and Styling settings. You can also use custom fonts and remove Zigpoll branding on paid plans.

Design and styling

Can I change the default button text (Next, Back, Submit)?

Yes. Button text can be customized in the Language and Translations settings for your survey. This is also where you can change the text for each translation.

How do I limit how many times a customer sees my survey?

Use the delivery settings for your survey. You can configure Zigpoll to only show a survey once per customer, once per session, or on a recurring schedule.

Delivery Settings

Have a customization need that isn't covered here? Reach out to [e-mail] and we'll help you get set up.