> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/faq/customization-localization-and-targeting.md). # Customization, Localization, and Targeting Common questions about survey customization, translations, and audience targeting Zigpoll gives you control over how your surveys look, who sees them, and what language they appear in. Here are the most frequently asked questions on these topics. ### Can I translate my survey into other languages? Yes. Open a survey and go to **Settings → Language** to add a language. Zigpoll then shows the matching version automatically: * **On your site**, it follows the page's language (which Shopify sets per storefront language) or the visitor's browser. * **On Shopify checkout and Thank You pages**, it follows the customer's checkout language. You can auto-translate your survey with one click or manually edit translations for full control. {% content-ref url="/pages/-LrVMaacbU4WTFf6p6i5" %} [Language and Translations](/polls/language-settings.md) {% endcontent-ref %} ### Can I show different surveys to different customers? Yes. You can use targeting settings to control who sees your survey based on: * **Geography** -- target specific countries * **Language** -- match the page or browser language * **Device** -- show only on mobile or desktop * **Referral source** -- target visitors from paid ads, organic search, or specific URLs * **Visitor type** -- new visitors vs. returning visitors * **Page views** -- only show after a certain number of pages visited {% content-ref url="/pages/-Mf4fjPMXlsNJRxpYb16" %} [Targeting Settings](/polls/targeting-settings.md) {% endcontent-ref %} ### Can I target surveys based on what product a customer bought? Yes. If you're using Zigpoll on Shopify, you can target surveys based on a wide range of Shopify-specific criteria. Open the survey, go to **Settings → Targeting**, and look for **Shopify Targeting Rules**. From there you can target based on: * **Products purchased** -- show surveys only to customers who bought specific products or products from certain collections * **New vs. returning customers** -- target first-time buyers separately from repeat customers * **Customer tags** -- use tags you've assigned in Shopify to target specific customer segments * **Order tags** -- target based on tags applied to the order (not readable on the Thank You page itself) Click **Advanced Rules** to build custom rules that combine multiple conditions. To pick a product, search by title or paste the numeric product ID from Shopify admin. SKUs and handles don't work. {% content-ref url="/pages/-Mf4fjPMXlsNJRxpYb16" %} [Targeting Settings](/polls/targeting-settings.md) {% endcontent-ref %} {% content-ref url="/pages/-Mf4bCbB0Iedfi7aHIYl" %} [Shopify Flow](/shopify-app/shopify-flow.md) {% endcontent-ref %} ### Can I use conditional logic in my surveys? Yes. Based on how someone answers, question logic can show a question only for certain answers (branching), skip ahead, or end the survey early. {% content-ref url="/pages/gTXFW4XX3ofTRN9sckv0" %} [Question Logic](/questions/question-logic.md) {% endcontent-ref %} ### Can I customize the look of my survey? Yes. You can adjust colors, fonts, button text, positioning, and more from the survey's **Settings → Design** tab, or for every survey at once from your account's **Settings → Design Defaults**. Custom fonts and custom CSS are available on every plan. Surveys show no Zigpoll branding by default, on any plan. {% content-ref url="/pages/-LZuh9ZipIrR3dhmF3EF" %} [Design and styling](/polls/display-settings.md) {% endcontent-ref %} ### Can I change the default button text (Next, Back, Submit)? Yes. Open the survey, go to **Settings → Language**, and use the **Buttons & Hints** tab. Edit the **Default** column to change the text everyone sees, or a language's column to change that translation. Then click **Save Changes**. ### How do I limit how many times a customer sees my survey? Open the survey and go to **Settings → Delivery → Frequency**. You have these controls: * **What dismisses the survey** -- **Dismiss on Close**, **Dismiss on Answer**, **Dismiss on Reload**, or **Never Dismiss**. * **Appearance Limit** -- the most times the survey may appear to the same person. * **Memory** (under **More Options**) -- remember what a visitor has seen, or start fresh each browser session. These are remembered in the visitor's browser. There is no per-survey "don't show again for 30 days" setting. To limit how many surveys one visitor sees over a number of days, turn on **Survey Throttling** in your account **Settings → Visibility**. To show a survey only once per Shopify customer across devices and orders, tag customers who respond (**Settings → Workflows → Shopify → Tag Customers**), then exclude that tag under **Settings → Targeting**. {% content-ref url="/pages/-LrVM-QyPUockueYu4xQ" %} [Delivery Settings](/polls/visibility-settings.md) {% endcontent-ref %} {% hint style="info" %} Have a customization need that isn't covered here? Reach out to and we'll help you get set up. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.zigpoll.com/faq/customization-localization-and-targeting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.