Surveys

Not sure you understand surveys? Don't worry, you're in the right place.

What is a survey in Zigpoll?

A survey represents the popup or embedded form you will see on the page. You can have unlimited surveys with all Zigpoll plans.

Each survey contains a collection of Slides in some order. A slide can be variety of things like a question, a statement, or an email capture form. You can learn more about Slides here:

Slides

The survey types that Zigpoll supports

While most customers install Zigpoll for post purchase, Zigpoll supports a wide variety of survey types including:

• Post Purchase in Shopify

• NPS and CSAT

• Homepage Popups

• Exit Intent

• Abandoned Cart

• On-site / On-page

• Contact Us

• Post-fulfillment

Where you can display a survey to your customers

• Shopify post purchase

• On-site

• Via email

• Via SMS - sent as a link

• Within your SaaS via our API

Customizing the appearance of your surveys

You have the ability to modify fonts, colors, borders, and placement of your surveys. You can learn more about that here:

Display and styling

Making sure your survey is visible

By default all surveys are hidden. This is done intentionally so that you can preview the survey before showing it to your customers.

When you switch a survey to be visible it will become public for all to see. You can preview your survey while it is invisible to make sure it works the way you want before going live.

All surveys are hidden by default. If you are ready for it to be public, please switch it to visible.