Surveys
Not sure you understand surveys? Don't worry, you're in the right place.
What is a survey in Zigpoll?
A survey represents the popup or embedded form you will see on the page. You can have unlimited surveys with all Zigpoll plans.
Each survey contains a collection of Questions in some order. A question can be variety of things like a question, a statement, or an email capture form. You can learn more about Questions here:
QuestionsCreating a survey
Click New Survey and Zigpoll walks you through choosing the questions, the delivery, how the survey behaves, and its name.
Creating a SurveyThe survey types that Zigpoll supports
While most customers install Zigpoll for post purchase, Zigpoll supports a wide variety of survey types including:
Post Purchase in Shopify
NPS and CSAT
Homepage Popups
Exit Intent
Abandoned Cart
On-site / On-page
Contact Us
Post-fulfillment
Where you can display a survey to your customers
Shopify post purchase
On-site
Via email
Via SMS - sent as a link
Within your SaaS via our API
Customizing the appearance of your surveys
You have the ability to modify fonts, colors, borders, and placement of your surveys. You can learn more about that here:
Design and stylingMaking sure your survey is visible
By default all surveys are hidden. This is done intentionally so that you can preview the survey before showing it to your customers.
When you switch a survey to be visible it will become public for all to see. You can preview your survey while it is invisible to make sure it works the way you want before going live.
Reusing a survey in another account
Built a survey you want to reuse? You can copy it into a different Zigpoll account by exporting it to a file and importing it on the destination account.
Migrate a Survey to Another AccountLast updated