> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/polls.md).

# Surveys

Not sure you understand surveys? Don't worry, you're in the right place.

### What is a survey in Zigpoll?

A survey represents the popup or embedded form you will see on the page. You can have unlimited surveys with all [Zigpoll plans](/subscription-plans.md).

Each survey contains a collection of [Questions](/questions.md) in some order. A question can be variety of things like a question, a statement, or an email capture form. You can learn more about Questions here:

{% content-ref url="/pages/Ec11kTOPoSyQG3USnE0R" %}
[Questions](/questions.md)
{% endcontent-ref %}

### Creating a survey

Click **New Survey** and Zigpoll walks you through choosing the questions, the delivery, how the survey behaves, and its name.

{% content-ref url="/pages/frgTFx4wSupqMVPjFK8m" %}
[Creating a Survey](/polls/creating-a-survey.md)
{% endcontent-ref %}

### The survey types that Zigpoll supports

While most customers install Zigpoll for post purchase, Zigpoll supports a wide variety of survey types including:

* Post Purchase in Shopify
* NPS and CSAT
* Homepage Popups
* Exit Intent
* Abandoned Cart
* On-site / On-page
* Contact Us
* Post-fulfillment

### Where you can display a survey to your customers

* Shopify post purchase
* On-site
* Via email
* Via SMS - sent as a link
* Within your SaaS via our [API](/web-api.md)

### Customizing the appearance of your surveys

You have the ability to modify fonts, colors, borders, and placement of your surveys. You can learn more about that here:

{% content-ref url="/pages/-LZuh9ZipIrR3dhmF3EF" %}
[Design and styling](/polls/display-settings.md)
{% endcontent-ref %}

### Making sure your survey is visible

By default all surveys are hidden. This is done intentionally so that you can preview the survey before showing it to your customers.

When you switch a survey to be visible it will become public for all to see. You can [preview](/polls/poll-preview.md) your survey while it is invisible to make sure it works the way you want before going live.

<figure><img src="https://1643988190-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LZpanNFqg3aCUZgXh3X%2Fuploads%2Fgit-blob-722ea033e93b4160e1aa9470898399193db2ce3a%2Fsurvey-live-switch.png?alt=media" alt="The Live switch in the survey header" width="580"><figcaption></figcaption></figure>

{% hint style="info" %}
All surveys are **hidden** by default. If you are ready for it to be public, please switch it to **visible**.
{% endhint %}

### Reusing a survey in another account

Built a survey you want to reuse? You can copy it into a different Zigpoll account by exporting it to a file and importing it on the destination account.

{% content-ref url="/pages/LfKDOSPFfQHcHHCFXE37" %}
[Migrate a Survey to Another Account](/polls/migrate-survey.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.zigpoll.com/polls.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.