> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/faq/discount-codes-and-reward-automation.md).

# Discount Codes and Reward Automation

Offering a discount or reward for completing a survey is a great way to boost response rates. Here are the most common questions about setting this up.

### Can I give respondents a discount code after completing a survey?

Yes. You can configure your survey to display a discount code on the final slide after a respondent submits their answers. This works with both fixed codes and dynamically generated unique codes.

{% content-ref url="/pages/Unv1KnjO66PubFN1WBCb" %}
[Adding discount codes to your survey](/tutorials/adding-discount-codes-to-your-survey.md)
{% endcontent-ref %}

### Can I generate unique discount codes for each respondent?

Yes. Zigpoll can automatically generate unique Shopify discount codes so each respondent receives a one-time-use code. This prevents code sharing and gives you better tracking of which respondents actually convert.

### How do I change the incentive message shown to respondents?

The incentive message (e.g., "Complete this survey for 10% off") can be edited in your survey's settings. Go to your survey, click Settings, and look for the incentive or reward configuration section.

### Can I send the discount code via email instead of showing it on screen?

Yes. If you collect the respondent's email address in your survey, you can use an integration like Klaviyo or Omnisend to automatically send a follow-up email containing the discount code after survey completion.

{% content-ref url="/pages/-MkcNNmSW4fcw0ll2GUS" %}
[Klaviyo](/integrations/klaviyo.md)
{% endcontent-ref %}

### My discount code isn't showing after survey completion

Check the following:

* **Make sure the code is configured** in your survey's reward settings.
* **Verify the code is still active** in your Shopify admin. Expired or depleted codes won't display.
* **Check your slide logic.** If you have skip logic configured, make sure all paths lead to the slide that displays the code.

{% hint style="info" %}
Need help setting up discount code automation? Contact us at <support@zigpoll.com>.
{% endhint %}


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