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Adding discount codes to your survey

Zigpoll comes with support for Shopify discount codes

Offering a discount code can drastically increase the % of visitors who fully respond to surveys, with many brands able to drive a 30%+ response rates after adding discount codes.

Discount codes live on a Promo Code question. Open your survey, go to Questions, and select your Promo Code question, or click New Question and choose Promo Code.

Adding a Static Discount Code to your survey

  1. Make sure your coupon code is live in Shopify. Here's their tutorial on discount codes

  2. Select the Promo Code question in the question editor

Promo Code in the question type picker
  1. Set Reward Type to Static

Reward type set to Static
  1. Type in your static reward code in the Reward Code box

The Reward code field
  1. Press Update Question to save your changes

The Update Question button

Adding dynamic discount codes

Dynamic discounts create a one-time use discount code per respondent once they reach the Promo Code question. Each code can be used once, by one customer. It appears in Shopify Discounts titled [Zigpoll] followed by the code.

  1. Select the Promo Code question in the question editor

Promo Code in the question type picker
  1. Set Reward Type to Dynamic (or Free Shipping for a free shipping code)

Reward type set to Dynamic
  1. Set the discount you want to offer in Discount Rules. This can either be a percentage or a fixed amount in your store currency

  2. Set the expiration period in Discount Expiration if you want these discounts to expire after a set period of time

  3. Optionally click More Discount Code Options to choose what the code Applies To, what it Combines With, the Purchase Type, and a Minimum Purchase

  4. Press Update Question to save your changes

The Update Question button

Next steps

  • Show the reward up front. Enter text in the Promo Code question's Reward Banner to show a banner above every question.

  • Email the code. Turn on Email Code on the Promo Code question and use {{ discount_code }} in the template.

  • Something not working? See Discount Codes and Reward Automation for codes that keep loading, combining with other discounts, reporting, and cleaning up codes after a survey ends.

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