Klaviyo

Get the most out of Zigpoll and Klaviyo

Step #1: Create your integration

1. Get your Public and Private Keys from Klaviyo. You can access your keys by following the steps here: https://help.klaviyo.com/hc/en-us/articles/115005062267-How-to-Manage-Your-Account-s-API-Keys

2. In Zigpoll: Click Settings -> Manage Integrations -> Enable the Klaviyo Integration

3. Enter your public and private keys into the input fields and press save.

Step #2: Collect Your Data

Once your integration has been completed, data will start flowing into your Klaviyo account. If you use our Shopify integration, we will use the user data provided to associate it with the correct email address. If not, but you have an email input field, the results from that field will be used to identify any existing Klaviyo profiles or it will create a new one.

We will mark any survey as a new event called "Completed a Zigpoll". This event will contain the results for the particular survey. The data is displayed using each Slide's handle as the key. If you would like to change how your data is displayed, you can adjust the handle of each slide individually.

We will also pipe through your customer's average sentiment score and survey results. You can use this sentiment score to create mailing campaigns and trigger other events that will help grow your customer lifetime value.