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ActiveCampaign

Step #1: Create your integration

  1. Get your Api Key from ActiveCampaign. You can access your key by following the steps here: https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-started-with-the-API

  2. Get your Api URL from ActiveCampaign. You can get your list token following the steps here: https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-started-with-the-API

  3. In Zigpoll: Go to Integrations in the account sidebar and enable the ActiveCampaign Integration

  4. Enter your api key and api url into the input fields and press save.

Step #2: Collect Your Data

Once you connect, every email captured by a survey on your website is added to your ActiveCampaign audience right away. Each contact gets a tag called Zigpoll and a note with their responses for each survey they fill out.

When a new contact is created, Zigpoll also stores the respondent's phone number on the contact's standard phone field, when one is available — captured from a dedicated phone-number field or a phone number typed into a free-text/short-answer question (or the customer phone from your Shopify integration, which is preferred when connected). The number is normalized to strict E.164 format (e.g. +14155551234), and numbers that can't be validated are dropped. The phone is saved on the contact only; Zigpoll does not opt the contact into SMS marketing. Existing contacts continue to receive tags only, as before.

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