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General Settings

Learn about all the general settings here

Open your account's Settings → General to find the settings below. Domain restrictions live under Settings → Visibility and notification recipients under Settings → Notifications; both are covered at the end of this page.

Account title

This is the name of the account. Pick something easy to remember, since you may end up with more than one. For instance, if your survey runs on https://www.mycompany.com, "My Company" or "mycompany" is a good choice.

Preferred language

Sets the language Zigpoll's AI features use when writing analysis back to you. It defaults to English and you can switch it to any language from the dropdown.

This applies to AI features that read and summarize your data, including:

  • Z-GPT Insights — the weekly AI summaries of Write-Ins

  • Z-GPT Chat — the conversational AI you can use to ask questions about your data

  • AI-generated action items on the dashboard

If customers answer in another language, the AI still reads their answers accurately. Your preferred language only controls the language of the AI's reply, not the language of your data.

This setting does not affect AI-generated survey content (surveys, questions, or audience profiles built with AI). That content stays neutral so you can tailor it to each survey's audience independently.

Account ID

This is your Account ID. Click it to copy it. You may need it for our WordPress plugin, or for custom code that uses our JavaScript API.

Domain restrictions

Domain restrictions control which websites your surveys can appear on. Find them under Settings → Visibility. You also see this choice when you create an account. If you're not sure, it's safe to allow all domains.

If you choose Allow Zigpoll to be used on all domains, your surveys can be embedded anywhere on the web, even on sites you don't own. This is rarely a problem, since few people would want your survey on their website. To lock it down, enter your domain name.

If you enter your domain name, you choose between:

  • Include Subdomains

  • Match Exactly

Include Subdomains covers every subdomain of your domain. For example, if your website is mystore.com, this includes www.mystore.com, **cdn.**mystore.com, and any other subdomain.

If you want your survey to show up on one specific subdomain only (say blog.mystore.com), choose the Match Exactly option and enter blog.mystore.com.

If a survey doesn't appear and your browser console shows [Zigpoll] Invalid domain name detected. Please check your account settings., the page's domain isn't on this list. Add the domain, or allow all domains.

Notification recipients

Find this under Settings → Notifications. By default all notifications are sent to the account owner. Add one or more email addresses to Notification recipients to send your survey notifications to that list instead. See Notifications for everything else on that tab.

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