> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/accounts/active-polls.md).

# Surveys

View and reorder your active surveys.

Click **Surveys** in the sidebar to see every [survey](/polls.md) in your account, listed under **Your Surveys**. Here you can:

* See exactly which surveys you have running at any given time.
* Drag & Drop to reorder your surveys.
* Filter the list with the gear icon: **Visible**, **Hidden** and **Archived** surveys are all shown by default. Untick **Archived** to hide archived surveys.

Each survey is a card:

* **Under the title**, one line says how the survey is delivered: *On-site Delivery*, *Link Delivery* or *Every Page*. Email and SMS surveys say when they send, such as *Email 2 days after an order is paid*.
* **After the delivery**, the card lists any rules that narrow it: the pages it shows on or stays off, a sample percentage, and each audience rule. A survey on the defaults shows only its delivery.
* **Below that line**, any [action logic](/polls/behavior-settings.md) the survey runs.
* **The footer** shows the counts: questions, views, answers and languages.

## Survey order: the first match wins

As the list itself says: **"Surveys at the top will take priority over the ones below."**

When a visitor or order could match more than one live survey, Zigpoll checks your surveys **top-down** in this list and shows the **first one** whose rules all pass: its [page rules](/polls/visibility-settings.md#locations), its [targeting settings](/polls/targeting-settings.md), and its Shopify customer rules. A survey whose rules don't match is skipped, and Zigpoll moves on to the next one.

Use this to layer surveys:

* **Specific above general.** Put a survey for one product, or for **Returning Customers**, above an **All Customers** or **Every Page** survey. If the general survey is on top, it always wins and the specific one never shows.
* **A catch-all at the bottom.** A survey with no targeting at the bottom picks up everyone the surveys above it didn't match.
* **A/B tests.** A survey at 50% above a survey at 100% splits traffic between them. See [A/B Testing Surveys](/tutorials/a-b-testing-surveys.md).

{% hint style="info" %}
The order of your surveys decides which [display rules](/polls/display-rules.md) take precedence.
{% endhint %}


---

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