Klaviyo Discount Reminder

Automatically send a follow-up discount reminder email using Klaviyo

Automatically send a personalized follow-up email through Klaviyo that reminds customers of their unique discount code after they complete your survey.

Step #1: Create a Survey with a Dynamic Discount Code

1. Go to Surveys → Select your survey → Questions.

2. Create a Promo Code question.

3. Select Dynamic as the discount type.

Every participant will now receive a unique discount code upon completing the survey.

Step #2: Connect Klaviyo to Zigpoll

1. Go to Settings → Manage Integrations.

2. Enable the Klaviyo integration.

3. Paste in your Klaviyo API key.

Survey response data — including the customer's email and their discount code — will now flow into Klaviyo in real time.

Step #3: Build Your Klaviyo Flow

1. In Klaviyo, create a new Flow.

2. Set the trigger to the custom event: [Zigpoll] Completed Survey: Your Survey Title.

3. Add an Email action after the trigger.

4. In the email body, reference the discount code using:

{{ person|lookup:'discount_code' }}

Example email copy:

Thanks for completing our survey! Here's your exclusive discount code: {{ person|lookup:'discount_code' }} — be sure to use it at checkout before it expires!

You can also add a time delay and follow-up reminder if the code hasn't been used, increasing the chance of conversion.