> For the complete documentation index, see [llms.txt](https://docs.zigpoll.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zigpoll.com/tutorials/klaviyo-discount-reminder.md).

# Klaviyo Discount Reminder

Automatically send a follow-up discount reminder email using Klaviyo

Automatically send a personalized follow-up email through Klaviyo that reminds customers of their unique discount code after they complete your survey.

#### Step #1: Create a Survey with a Dynamic Discount Code

1. Go to **Surveys → Select your survey → Questions**.
2. Create a **Promo Code** question.
3. Select **Dynamic** as the discount type.

Every participant will now receive a unique discount code upon completing the survey.

#### Step #2: Connect Klaviyo to Zigpoll

1. Go to **Integrations** in the account sidebar.
2. Enable the **Klaviyo** integration.
3. Paste in your Klaviyo public and private API keys and save.

Survey response data will now flow into Klaviyo shortly after each response. The response needs an email address, for example from an email question, a Shopify order, or a link sent from Klaviyo. See [Klaviyo](/integrations/klaviyo.md).

#### Step #3: Build Your Klaviyo Flow

1. In Klaviyo, create a new **Flow**.
2. Set the trigger to the custom event: **\[Zigpoll] Completed Survey: Your Survey Title**.
3. Add an **Email** action after the trigger.
4. In the email body, reference the discount code from the triggering event using:

```
{{ event.discount_code }}
```

The code is sent as a property of the **Completed Survey** event, not saved on the profile, so use `event.` rather than `person|lookup`.

**Example email copy:**

> Thanks for completing our survey! Here's your exclusive discount code: **{{ event.discount\_code }}** — be sure to use it at checkout before it expires!

{% hint style="info" %}
You can also add a time delay and follow-up reminder if the code hasn't been used, increasing the chance of conversion.
{% endhint %}


---

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