# Order Delivery Survey

Automatically send a survey to your customers after their order has been delivered. This is ideal for collecting feedback on the product and delivery experience.

#### Step #1: Create Your Survey

1. Go to **Surveys → Create Survey**.
2. For the questions, you can build them manually or start with a template.
3. For the delivery method, select **Order Delivered**.
4. Give it a title and create the survey.

#### Step #2: Customize the Email (Optional)

To adjust the email that gets sent to customers:

1. Go to **Surveys → Select your survey → Design → Email**.
2. Here you can adjust the copy, title, logo, and colors of the email.

#### Step #3: Make Your Survey Live

Flip the visibility switch on the top right hand side to turn it on. An email will now be sent to your customers one day after their order is marked as delivered.

{% hint style="warning" %}
"Order delivered" requires carriers recognized by Shopify (USPS, UPS, FedEx, DHL, etc.). Third-party or unsupported carriers may not fire delivery events.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zigpoll.com/tutorials/order-delivery-survey.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.