Target specific Shopify customers based on order count, spend, and tags
Use advanced Shopify customer targeting to filter who sees your survey based on customer-specific data.
Available Targeting Criteria
Order count — How many orders a customer has placed
Total spend — The customer's total spend amount
Customer tags — Tags applied or not applied to a specific customer
Combinations — Any combination of the above
Advanced targeting is available for post purchase surveys (embedded or widget), order/fulfilled, order/paid, and abandoned checkout email surveys.
How to Apply Advanced Targeting
Create your survey.
On the General tab, scroll down to Shopify Customer Targeting.
Select Advanced.
Add your rules and press Save.
Once you have applied your targeting rules, the survey will only appear for customers who match the specified criteria. This allows you to run complex survey campaigns tailored to different customer segments.
Example Use Cases
Show one survey to first-time customers and a different one to returning customers
Only survey high-value customers (total spend above a threshold)
Target customers with specific tags applied by your Shopify flows
Combine multiple rules for precise audience targeting
