# Layered Post Purchase Surveys

Zigpoll allows you to configure multiple surveys for the same page and deliver different ones depending on the customer context, such as:

* Whether it's a new or existing customer
* The order total
* How many orders the customer has made
* What country or language the customer uses
* Whether specific tags are applied to the customer

#### Setting Up Layered Surveys

**Step #1: Create Your First Survey**

1. Go to **Surveys → Create Survey**.
2. Enter a title and select **Post Purchase** for the delivery method.
3. Use a template or build your slides from scratch.

**Step #2: Configure Targeting**

1. On the **Targeting** tab, scroll down to **Shopify Targeting Rules**.
2. Click **Advanced** for more control over the configuration.
3. Set the rules for which customers should see this survey.

**Step #3: Create Additional Surveys**

Repeat Steps 1-2 for each customer segment you want to target. For example:

* Survey A → First-time customers
* Survey B → Returning customers
* Survey C → High-value customers

**Step #4: Order Your Surveys**

Make sure your surveys are in the correct order. Surveys are evaluated from top to bottom — if multiple surveys match a customer's conditions, the survey at the top of the list will be served.

{% hint style="info" %}
Layered surveys let you run a comprehensive post purchase feedback campaign that dynamically adapts to different customer segments. You can leave it running continuously to constantly improve your business.
{% endhint %}