# Layered Post Purchase Surveys

Zigpoll allows you to configure multiple surveys for the same page and deliver different ones depending on the customer context, such as:

* Whether it's a new or existing customer
* The order total
* How many orders the customer has made
* What country or language the customer uses
* Whether specific tags are applied to the customer

#### Setting Up Layered Surveys

**Step #1: Create Your First Survey**

1. Go to **Surveys → Create Survey**.
2. Enter a title and select **Post Purchase** for the delivery method.
3. Use a template or build your slides from scratch.

**Step #2: Configure Targeting**

1. On the **Targeting** tab, scroll down to **Shopify Targeting Rules**.
2. Click **Advanced** for more control over the configuration.
3. Set the rules for which customers should see this survey.

**Step #3: Create Additional Surveys**

Repeat Steps 1-2 for each customer segment you want to target. For example:

* Survey A → First-time customers
* Survey B → Returning customers
* Survey C → High-value customers

**Step #4: Order Your Surveys**

Make sure your surveys are in the correct order. Surveys are evaluated from top to bottom — if multiple surveys match a customer's conditions, the survey at the top of the list will be served.

{% hint style="info" %}
Layered surveys let you run a comprehensive post purchase feedback campaign that dynamically adapts to different customer segments. You can leave it running continuously to constantly improve your business.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zigpoll.com/tutorials/layered-post-purchase-surveys.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.