# Fulfillment Survey

Automatically send a survey to your customers when their order is marked as fulfilled. Post-purchase customers are significantly more likely to respond to surveys, making this an ideal time to collect feedback.

#### Step #1: Create Your Survey

1. Go to **Surveys → Create Survey**. Enter a title for your survey.
2. For the delivery method, select **Order Fulfilled** from the template options.
3. Set the delay — we recommend sending the email **1 hour** after the order is fulfilled, but you can enter any value you prefer.
4. For the last step, select a template or build your own slides from scratch. We recommend the **Post Purchase** or **Attribution Survey** templates.

#### Step #2: Make Your Survey Live

Once you have previewed your survey and are happy with how it looks, flip the visibility switch on the top right hand corner. The survey will now automatically be emailed whenever an order is marked as fulfilled with the delay you specified.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zigpoll.com/tutorials/fulfillment-survey.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.